Troubleshooting
Stuck on something? Look here first.
- Objects are not lining up with their true positions in the sky.
- I need to view, manage or cancel my subscription to Sky Guide PLUS or Sky Guide PRO.
- I am having trouble getting the AR (augmented reality) feature to turn on.
- My sound does not work.
- My preferred language is not displayed.
- Sun or Moon rise / set times appear to be wrong.