Sky Guide Support
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Troubleshooting

Stuck on something? Look here first.

  • Objects are not lining up with their true positions in the sky.
  • I need to view, manage or cancel my subscription to SUPERMASSIVE.
  • I am having trouble getting the AR (augmented reality) feature to turn on.
  • Sun or Moon rise / set times appear to be wrong.
  • My sound does not work.
  • My preferred language is not displayed.

Categories

  • Common Questions
  • Troubleshooting
  • User Guide
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