Common Questions

Helpful answers to frequently asked questions.

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• Is Sky Guide available on other platforms?
• I used to get ISS notifications every night. Why do they now seem sporadic?
• Does Sky Guide work without Wi-Fi or cellular service?
• I purchased a star name from a star registry service. Can you help me find it or add it to Sky Guide?
• According to astrology, the Sun should currently be in my sign but Sky Guide shows it in a different position along the zodiac. Why?
• I received an event notification but it disappeared before I could read it. Where can I view it?